What is online reputation management? In today’s era, many people think if it’s online then it must be true. This is completely false. With all the social media sites, review sites, blog sites and many more to choose from, essentially it has become very easy to publish things online.
It’s almost as if there is an unwritten law to check the reviews of an establishment or person before doing business with them. Let’s think about this, when is the last time you went online to review a person or establishment because you truly enjoyed your experience? Fact is, 90% of reviews are all negative unless your actively trying to get positive ones.